Website Terms & Conditions
Last updated: 13 March 2026
These Terms & Conditions govern your use of this website and any purchases made through it.
This website is operated by Risza Lopes da Cruz ("we", "our", "us").
By using this website or placing an order, you agree to these Terms.
If you do not agree, please do not use this website.
1. Business Information
Business name: Risza Jewellery
Email: hello@riszalopesdacruz.com
Address: Brighton Jewellery Collective, Rodhus
16-30 Hollingdean Road
Brighton
East Sussex
BN2 4AA
2. Products
All jewellery pieces are handmade, and slight variations in shape, finish, or texture may occur. These are part of the character of handcrafted work.
Product images are provided for illustration purposes. Colours may vary slightly depending on your screen.
3. Pricing
All prices are shown in GBP (£).
Prices include VAT where applicable but exclude shipping costs, which will be calculated at checkout.
We reserve the right to change prices at any time without notice.
4. Orders
When you place an order through the website, you will receive an order confirmation email.
This confirmation does not constitute acceptance of the order. We reserve the right to cancel orders where:
If an order is cancelled, you will receive a full refund.
5. Payment
Payments are processed securely via Squarespace and its integrated payment providers.
We do not store or have access to your full payment details.
6. Shipping
Orders are typically dispatched within 3–5 working days. Depending on availability, gold-plated items are typically dispatched within 7 - 10 working days.
Delivery times depend on the postal service used and destination.
We are not responsible for delivery delays caused by postal carriers or customs.
International customers may be responsible for import duties or taxes charged by their country.
7. Returns and Cancellation
Under the Consumer Contracts Regulations 2013, customers have the right to cancel their order within 14 days of receiving the goods.
To request a return, please email:
hello@riszalopesdacruz.com
Returned items must:
Return postage costs are the responsibility of the customer unless the item is faulty.
Refunds will be issued once the returned item has been received.
8. Faulty Items
Under the Consumer Rights Act 2015, items must be as described, of satisfactory quality, and fit for purpose.
If your item arrives damaged or faulty, please contact us within 7 days of receipt with photographs.
We will arrange a repair, replacement, or refund where appropriate.
9. Intellectual Property
All website content, including images, product designs, text, and branding, is the intellectual property of Risza Lopes da Cruz unless otherwise stated.
Content may not be copied, reproduced, or distributed without permission.
10. Website Use
You agree not to:
11. Limitation of Liability
We will not be liable for indirect or consequential losses arising from the use of this website or our products, except where required by law.
Nothing in these terms limits your statutory rights.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
