Frequently Asked Questions

  • Shipping

    All pieces are carefully prepared and dispatched from our UK studio using tracked services via Royal Mail.

    UK Delivery
    Standard £4.95 · Express £6.95
    Complimentary shipping on orders over £80

    Brighton & Hove
    Complimentary local delivery on orders over £60

    International (Australia)
    Tracked delivery £15.95
    Complimentary shipping on orders over £140

    Orders are dispatched within 1–3 working days. Tracking details are provided once your order has been sent.

    For urgent purchases, a guaranteed next-day service is available at checkout.

    For further inquiries about shipping, please email hello@riszalopesdacruz.com

  • Yes—complimentary UK shipping is available on orders over £80, and local delivery within Brighton and Hove is available on orders over £60. This will be automatically applied at checkout.

  • JEWELLERY CARE

    To keep your jewellery looking its best:

    • remove jewellery before swimming or showering as Chlorine corrodes metal overtime

    • avoid contact with perfumes and lotions

    • store pieces in a dry place when not worn and/or in an airtight container.

    Sterling silver may naturally tarnish over time. This is normal and can be restored with a silver polishing cloth.

  • All jewellery by Risza Lopes da Cruz is handmade in small batches.

    MATERIALS

    Most pieces are made from recycled sterling silver (925) unless otherwise stated. Gold vermeil pieces use 24K yellow gold with a minimum of 2 microns for earrings and 4 microns for rings and bangles.

    Where required under UK law, pieces are hallmarked by a UK assay office in accordance with the Hallmarking Act 1973.

    Due to the handmade nature of the work, small variations may occur between pieces. This is one of our selling points as each piece is unique.

  • East Timor is one of those off the beaten track places you must visit for its originality, culture and traditions, and the best diving experiences in the world.

    East Timor (officially Timor-Leste) is a country in Southeast Asia. It occupies the eastern half of the island of Timor, located at the southern edge of the Indonesian archipelago and northwest of Australia.

  • After many years as Risza Jewellery, the brand has evolved into Risza Lopes da Cruz — a shift towards a more personal, artist-led identity. The new name reflects the heritage and sculptural approach that shape the work today, while maintaining the same commitment to handcrafted jewellery and objects of meaning. During the re-branding period, some packaging and materials may still carry the name Risza Jewellery, marking a thoughtful evolution rather than a departure. Risza Jewellery remains the legal business name for the new brand, Risza Lopes da Cruz.

Still have questions? Take a look at the FAQ or reach out anytime to hello@riszalopesdacruz.com